United Cash Loans - UCL has the worst customer service I've ever dealt with!
I filed an application for a payday loan of $200 with United Cash Loans. I gave them the number to a manager of mine that would verify my employment. Since I work for a LARGE corporation, we have many managers & cannot give out their desk numbers, for obvious reasons.
After calling the number I gave them, they called me & informed me that since that number was a cell phone, they couldn't use it. I gave them our employment verification number that I was directed to give them, since (in her exact words) they needed to "verify my employment".
I did not hear from them for two weeks, so I took it upon myself to call. The representative asked me what I was calling for, & while I was in mid-sentence, interrupted me before I could explain that I had not heard from them.
She asked for the verification number, then told me they couldn't use it because it was a verification number! She then treated me like I was five years old & said "well, who do you call if you have a problem with your paycheck"? I politely told her I have never had a problem with it, & if I DID have a problem, I would speak with the same manager that I supplied the number for previously.
Instead of arguing anymore, I decided to ask how to delete all of my information from their website, since I was not going to be a customer. She put me on hold & never returned to the phone!
More Review Details
You May Also Like
- "California - DOC Residential Mortgage Lending Act License (Branch) No Hide DetailsLicense /Registration #: 813G992 Original Issue Date : 03/08/2010Status : Voluntary Surrender Status Date: 11/15/2010Other Trade Names used..."
- "I AM HERE TO REPORT A CRIME! IF I COME UP MISSING OR DEAD YOU WILL KNOW THE DIRECTION TO LOOK! BAKER & DONALDSON ATTORNEYS IN CHATTANOOGA ARE COVERING UP..."
- "I am totally surprised and disappointed by all the negative comments about NACA. I have been a Realtor for over 14 years and I have worked the NACA program the..."
- "AFTER TWO YEARS OF PURCHASE THE LEATHER OF THE SOFAS JUST STARTED TO PEEL. THE SOFAS WERE NEVER CLEANED WITH ANY HARMFUL PRODUCTS TO CAUSE THE PEELING. PEICES OF THE..."
- "I opened a 36 package of oreos and found a cookie that was incorrectly put together where one side of the cookie was upside down instead of showing the oreo..."
- "My husband and I had been researching fridges for the past several months, and last week came across an 'open box' Samsung at Best Buy that was within range of..."
- "Everything was a complete rip off from the start. The wig was for $137 but they charged $5extra from my card,which I didn't mind as long as I would receive..."
- "They called my daughter told her she needed to decide where she wanted her dog to die because it was almost 6pm and they close. This is where I stepped..."
- " Contacted chat support & live called in to request a refund on 5 tickets ($47.75) I accidentally purchased yesterday on my way to the theatre. I explained my situation to..."